Return Policy

Return Policy

We offer a store credit for any item returned within 30 days, subject to the limitations below. Receipt is required unless you have an account with us. Customized furniture is returnable at the discretion of 2nd Chance.

Goods must be in the same condition as in the online description of the item, and a handling fee of $15 applies to furniture or large appliances.

Clearance Sale items are non-returnable.
Mattresses cannot be resold by law, so we cannot accept returns.
Shipping or Delivery fees cannot be credited. If you ask us to pick up an item to be returned to us, there will be a fee for the pickup that is equal to the normal delivery fee.